ARCON Privacy Policy

Your right to privacy is a concern to us. Our site is designed to allow you to have control over the personal information you provide. This page sets out the steps we have taken to protect your privacy and demonstrates how the information you provide is used.

In general, you can browse our site without telling us who you are or revealing any information about yourself. There are times, however, when we may need information from you in order to carry out your requests.

Subscription and Registration

In a few areas on our Web site, we ask you to provide information that will enable us to follow-up with you after your visit. It is completely optional for you to participate. For example, we request information from you when you:

• Request Technical Support
• Register for training or an event
• Subscribe to one of our regular newsletters
• Purchase products on-line

In each of these instances, we ask only the minimum information to carry out your request. In the case of newsletters, you will be able to "unsubscribe" to these mailings at any time. Information on how to unsubscribe is sent with each newsletter.

Confidentiality

The information you provide will be kept confidential. We do not exchange, sell or otherwise disclose contact information with any other organisation.

Security

ARCON's on-line store is designed to give you control over the privacy of your credit card information, name, address, email and any other information you provide us. We offer the industry standard security measures available through your browser called SSL encryption

If at any time you would like to make a purchase, but would rather give your credit card or purchase order information to a representative over the telephone or fax, you may do so.

Cookies

There are various technologies, including one called "cookies", which can be used to provide you with tailored information from a Web site. A cookie is an element of data that a Web site can send to your browser, which may then store it on your system. Some of our Shop and Event registration pages use cookies to save regular customers from having to enter their contact details every time they buy or register at our site.

You can set your browser to notify you when you receive a cookie, giving you the chance to decide whether to accept it.

Checking/Changing your details

We make it possible for you to check or change your personal details and include the ability for you to elect whether you'd like us to keep in contact with you via email or post. No one is able to access your details via this page. You must have both your customer number and email address to view or change your details. If you'd prefer, you can contact us via other methods to request us to change your contact details. Remember we may need to contact you to confirm you identity before making the changes. We will make a sincere effort to respond to your requests to correct personal information inaccuracies in a timely manner.

Web server logs

We do keep track of the domains from which people visit us. We analyse this data for trends and statistics in order to provide a better service for customers.

Third-party links